DENSO

We showed how difficult it was to make costs and revenues transparent and to compare them without Clarity. And, of course, top management wants to know whether we are staying within our budgets, whether we are profitable, and if what we are doing is contributing to this or not. At this point, we quickly recognized the added value of Clarity, and we were also able to convince the management to introduce the new software.

Thanks to itdesign Clarity SaaS, we can benefit, for example, from scaling the provision of hardware or IT infrastructure to meet our needs and be flexible. This allows us to focus on the application itself rather than on the infrastructure for that tool. 

The partnership with itdesign is very successful. We attach great importance to open communication, flexibility, and clear commitments, and we found that itdesign was a great fit right from the start in these areas. We always work together as equals, so we can address the various topics clearly. That provides a very good groundwork for collaboration.

What was critical to overcoming these challenges was the Proof of Concept that we carried out. Here we were able to test all our requirements in practice and see whether the system worked as it should.

We need the acceptance of all users, and to this end we show them where and how added value is created – including beyond the boundaries of your business unit. It is important to sensitize users to these topics and to look at the topic holistically.

A particular challenge for us is that our corporate headquarters are in Japan. We have to fill in the processes that take place there and provide information that is processed there. The flexibility and configuration options provided by Clarity help tremendously to master this challenge accordingly.