With its easyCredit product line, TeamBank AG acts as a specialist hub for modern liquidity management within the Genossenschaftliche FinanzGruppe Volksbanken Raiffeisenbanken, a German cooperative banking group. Thanks to the provision and integration of innovative products and services, customers have easy access to liquidity anywhere and at any time. Important elements of the ecosystem include, for example, the easyCredit instalment loan product and the ratenkauf by easyCredit payment procedure.
Industry: Finances & services
Company Size: 1,113 employees
Year Founded: 1950
Headquarters: Nuremberg, Germany
Clarity Operation: itdesign Clarity On-Premises
Challenges
The TeamBank AG faced these challenges prior to the introduction of Clarity
Solutions
This is how they met the challenges with the help of Clarity and itdesign
First-Hand Experience
Clarity is the proverbial jack of all trades among PPM tools. The software is outstanding across all areas, and in some of them it even leads the field. The functionality and flexibility of Clarity were decisive criteria in our selection process.
itdesign provided tremendous support during the Proof of Concept and implementation phase and continues to do so to this day. It is very helpful to know that there’s someone in the background that we can always turn to. Our partnership with itdesign has always been very positive and collaborative, both in terms of coordination and flexibility.
Taking an iterative approach to implementing Clarity can significantly boost acceptance of the tool among future users. At TeamBank, we found that it’s very helpful to gradually introduce individual functions that are aimed at replacing our existing processes. This allows employees to get used to new ways of working and makes them more likely to embrace them. Over time, the range of functions can then be continuously expanded.
In addition to the technical and functional validation, the proof of concept also acted as internal marketing for Clarity. It enabled us to make the tool tangible for future users at an early stage and increase the acceptance for the introduction of a new software.
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