Clarity bei der Zollner Elektronik AG

Zollner Elektronik AG

Success Story with Clarity and itdesign

The family-owned company with its headquarters in Zandt is Europe’s market leader in the Electronics Manufacturing Services sector. Its range of Electronics Manufacturing Services (EMS) covers the entire product lifecycle: development, consulting, production, supply chain management, and after-sales service. Its customers come from nine different industries and include leading global organizations as well as small and mid-size businesses.

Industry: Mechatronics service provider

Company Size: Around 12,000 employees

Year Founded: 1965

Headquarters: Zandt, Germany

Clarity Operation: itdesign Clarity on-premises

Challenges

The Zollner Elektronik faced these challenges prior to the introduction of Clarity

Searching for a software solution for mapping cross-divisional project, project portfolio, and resource management
Implementing a multi-project management process to get a clear overview of all projects and to implement initiatives in a targeted manner
Diverse mix of customer projects in a wide variety of industries and internal projects that should be mapped in the tool and must meet various standards
Replacement of tools, such as MS Excel, MS Word, and MS Project, which had reached their limits and led to files being stored in different file systems

Solutions

This is how they met the challenges with the help of Clarity and itdesign

Division-specific roll-outs to understand the specific processes
Intensive use of the itd Advanced Resource Planning add-on in some units
Clarity as a Single Point of Truth and core system for managing projects and project portfolios
Rooting of the tool at all levels up to the management as a basis for decisions and reporting platform
Implementation of Clarity as a mature, flexible software package that can cover the entire range of features needed
Proof of Concept as an important, trust-building test run for both the service provider and the software during the implementation phase

First-Hand Experience

Josef Zellner, Zollner Elektronik AG
The most important reason behind running a PoC was that it allowed us to put the software and the service provider to the test in advance so that we could answer the important questions that we had at the time. For us, the Proof of Concept was an important confidence-building measure that, in my opinion, should definitely be carried out when implementing any major software package.
Josef ZellnerDirector Multi Project Management
Zollner Elektronik AG
Josef Zellner, Zollner Elektronik AG
We didn’t just want a contractor to install the software, but rather a partner who could weigh the different options and make recommendations. It is not just for this reason why we are happy that we went with itdesign.
Josef ZellnerDirector Multi Project Management
Zollner Elektronik AG
Josef Zellner, Zollner Elektronik AG
The itd Advanced Resource Planning add-on is an important tool that allows us to control the allocation of employees to projects as efficiently as possible. The tool also provides a simple overview of whether we have under- or overdeployed team resources and whether the capacity is sufficient or additional resources need to be procured.
Josef ZellnerDirector Multi Project Management
Zollner Elektronik AG
Josef Zellner, Zollner Elektronik AG
Clarity is now a core system that we use to manage and monitor projects and project portfolios at our company, and it complements our application landscape accordingly. We also use Clarity as a reporting tool at the management level, since it offers a simple and transparent overview of the project landscape and the status of the individual projects.
Josef ZellnerDirector Multi Project Management
Zollner Elektronik AG

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