Technical System Maintenance
As part of our itdesign Clarity SaaS offering, we take care of both the hosting and the SaaS operation of your system. With comprehensive monitoring, regular maintenance and upgrades, as well as proactive identification of potential issues, we ensure a highly performant Clarity system that is available to you around the clock on 365 days a year.
Support Services
To ensure your users can work efficiently in their daily tasks, we provide comprehensive support services in English and German. Our experienced team answers questions related to the use of Clarity through our helpdesk and resolves potential issues quickly and reliably.
Process Consulting
During ongoing operations, new questions frequently arise, such as: “Can we map this topic in Clarity as well?” This is exactly where our consulting comes into play. We review requirements, analyze the existing workflows of your PPMPPMSynonym for → Project Portfolio ManagementAbbreviation for Project Portfolio Management. process and develop solutions that make sense from both a functional and a technical perspective.
Continuous Development
Clarity grows with your requirements. We support you in continuously developing the system and ensuring it remains optimally aligned with your organization’s needs in the future.
- Configurations for your specific use cases
- Enhancements of standard functions through custom development and add-ons
- IntegrationIntegrationAn integration is a technical connection between software solutions that enables automated data exchange between systems. of third-party systems through compatible interfaces
- Flexible provision of additional licenses
Migration from On-premises to the Cloud
Are you already using Clarity on-premises and now pursuing a clear cloud strategy? Then moving to a modern SaaS model is a logical and important step toward greater stability, performance and future readiness. We support you throughout the entire migration process.
And beyond!
Individual Trainings
We offer practical, customized trainings and workshops for different roles such as users, administrators, application owners or trainers. The format and depth of the training are tailored to your needs – whether remote, on site or as a video format.
Clarity Community
As part of the Clarity Community, you benefit from exchanging with other users and gain valuable practical insights. At events such as the annual Clarity Connect in Tübingen (Germany) or various User Group meetings, you meet experts who share their experiences and best practices.
Extensive Knowledge
With us and our channels, you have a central point of contact for building knowledge and further developing your expertise around Clarity and PPMPPMSynonym for → Project Portfolio ManagementAbbreviation for Project Portfolio Management.. In our webinar series and newsletter, you receive regular insights into current developments related to Clarity and PPM market trends.
Get to know us!
Software and consulting with heart and passion – that is what we stand for at itdesign. Learn more about itdesign as your Clarity partner, who we are, and what sets us apart.
